Privacy Policy
At Dunes Core, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.
1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through authorized payment providers)
Technical Information
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookies and tracking information
Vehicle Information
When using our vehicle compatibility tools, we may collect information such as:
- Vehicle make
- Vehicle model
- Vehicle year
This information is used solely to improve product recommendations and compatibility searches.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Communicate order updates and shipping information
- Respond to inquiries and requests
- Personalize your shopping experience
- Prevent fraud and maintain website security
- Comply with legal obligations
3. Cookies and Tracking Technologies
Dunes Core uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Enhance user experience
You may choose to disable cookies through your browser settings, although some website features may not function properly.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and technology service providers
- Legal authorities when required by law
All third-party providers are expected to maintain appropriate security and confidentiality standards.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your personal data, no online transmission or storage system can be guaranteed to be completely secure.
6. Third-Party Links
Our website may contain links to third-party websites. Dunes Core is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the details provided below.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business and contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
Dunes Core reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Dunes Core
29 16B Street, Al Quoz Industrial Area #3
Dubai, United Arab Emirates
Phone: +968 9511 0007
Email: sales@dunescore.com
By using the Dunes Core website, you acknowledge and agree to the practices described in this Privacy Policy.
